RSPCA Gifts for all animals

FAQ

What are RSPCA Gifts?

RSPCA Gifts are cards that you can purchase and give to a loved one, so that they know their gift is helping Australian animals. Celebrate special occasions like birthdays, weddings, and retirements or commemorate someone who has passed away by giving an RSPCA Gift. Simply choose a card, personalise the message, purchase and we’ll send the card for you by email or post.

 

How do RSPCA Gifts help animals?

Each year the RSPCA cares for around 140,000 stray, injured and surrendered animals, investigates around 50,000 complaints of animal cruelty and neglect and works hard to improve the welfare of all animals in Australia. With less than 3% government funding, the RSPCA relies heavily on the wonderful support of the community to continue to care for animals in need.

 

How can I choose whether to send a card by email or post?

Firstly, choose the card you wish to give by clicking ‘Add to cart’. Next, on the Gift List page, click ‘Personalise your card’ and the option to choose whether you wish your card to be sent via email or post will be available.

 

If I choose to send my card by post, how long will it take for it to be received?

We generally post within 3 working days of an order being received. However during peak times, such as throughout November and December, it may take up to 5 working days. RSPCA Gifts are still available for purchase between Christmas and New Years, however all postal orders are unable to be sent between 24 December 2014 and 5 January 2015. All postal orders received during this period will be sent after 5 January 2015. We apologise for any inconvenience.

 

Can I purchase and personalise more than one card?

Yes, you can choose as many cards as you want and personalise them individually by clicking ‘Add your personalised message’ on the Gift List page.

 

What can I do if I want to purchase a card for another amount ($)?

If you would like to purchase a card for an amount ($) that isn’t allocated to one of the cards, there are other options available when you select the ‘YOU CHOOSE’ card. Simply, add the ‘YOU CHOOSE’ card to your cart. On the Gift List page, click ‘Personalise your card’ and select a donation value from the drop down box.

 

Does the amount ($) appear on the card?

No, the amount that you have purchased the card for doesn’t appear on the card unless you add it in your personalised message.

 

What happens with the personal details that I provide when purchasing RSPCA Gifts?

Thank you for your support of the RSPCA. In order to send gift cards that are purchased through RSPCA Gifts, the RSPCA has collected your personal information (your name, address or email address, and gift details) from the person who purchased the card for you and used this information to send the card. We may also use your personal information to keep you informed of our services, products and activities. If you don’t wish to receive such information, please ‘opt out’ using the unsubscribe function in these communications, or contact our Privacy Officer in accordance with our Privacy Policy.

In some cases we use third parties to manage our data collection and storage, some of who may store information overseas. Overseas recipients are located in the United Kingdom and the United States of America.

Our Privacy Policy includes further details about how we manage personal information, how you can access or correct your personal information, and how you can complain if you think we have breached your privacy.